F.A.Q.
We ship all orders within 24 hours, 5 days a week from our office in Denver, Colorado.
USPS shipping within Colorado is FREE. Out of state orders pay our cost for shipping. We offer various options from USPS and UPS.
We accept returns and exchanges up to 30 days after receipt. You can get more details on our return policy HERE.
You can see your shopping cart by clicking on the shopping cart icon in the navigation bar on every page.
We welcome all major credit cards, debit cards, gift cards, and Paypal through our 100% secure Paypal checkout. You can also visit our terms of sale page for more details.
Wo do not charge any transaction or handling fees and we do not charge sales tax for out-of-state orders. We do charge sales tax for Colorado orders and Denver tax for orders placed within Denver.
Yes we do. We accept all forms of currency from around the world and welcome all international orders. International customers are responsible for all duties, taxes, and associated fees.
Absolutely. See the HTTPS in our URL above on ALL pages? The “S” means that we have our own SSL (secure sockets layer) certificate which ensures a completely secure, encrypted browsing and checkout process that is verified by all the “big guns” like Chase, Visa, MasterCard, etc. Our shopping cart is certified and checked daily by McAfee to insure all your data is safe and we use an encrypted Paypal checkout process which is 100% secure.
Didn’t see the answer you were looking for?
Drop us a line at info@cityofdenver.us or head over to our contact page.